【引言】：呼(hu)(hu)叫中(zhong)心（英(ying)文Call Center或(huo)Call Centre)也(ye)叫客(ke)戶服(fu)(fu)務中(zhong)心，是充分利用現代通訊(xun)與計算(suan)機技術(shu)，可以自動靈活(huo)地(di)處(chu)理大量各種不(bu)同的電話呼(hu)(hu)入(ru)和呼(hu)(hu)出業(ye)務和服(fu)(fu)務的運(yun)營操作(zuo)場所。

　　海南，簡稱“瓊”，省會海口，位于中國最南端。全省下轄4個地級市，5個縣級市，4個縣，6個自治縣。海南島是僅次于臺灣島的中國第二大島，海南省是中國國土面積（含海域）第一大省。海南省北以瓊州海峽與廣東省劃界，西臨北部灣與廣西壯族自治區和越南相對，東瀕南海與臺灣省對望，東南和南邊在南海中與菲律賓、文萊和馬來西亞為鄰。1988年4月，海南從廣東省劃出，獨立建省，海南省和海南經濟特區正式成立。海南經濟特區是中國最大的省級經濟特區和唯一的省級經濟特區。經濟在飛速發展、競爭在日益加大，越來越多的海南企業認識到：自己公司迫切的需要建立一個呼叫中心系統平臺，讓呼叫中心來提高公司客戶服務質量、提高公司電話營銷效率、提升公司管理水平。因此，最近幾年，海南呼叫中心行業的發展非常迅速，各種提供呼叫中心解決方案的公司也相繼誕生。那么，海南呼叫中心解決方案有哪些(xie)公(gong)司可以提供(gong)呢？

　　一般人都會通過百度來搜索“海南呼叫中心解決方案”相關關鍵詞，而百度搜索出來的結果就有一個叫“樂科技術”的海南呼叫中心公司，進入他們的官網可以了解到，樂科技術是一家優秀的海南呼叫中心供應商，他們的客戶遍布全國，能提供海南呼叫中心方案。樂科(ke)技術充分(fen)考慮(lv)到(dao)海南企業的實(shi)際(ji)情況(kuang)，于2010年(nian)(nian)推出happicall電子政務呼(hu)叫中心(xin)系(xi)(xi)統(tong)(tong)、happicall客服呼(hu)叫中心(xin)系(xi)(xi)統(tong)(tong)、happicall電話營(ying)銷呼(hu)叫中心(xin)系(xi)(xi)統(tong)(tong)，并在海南呼(hu)叫中心(xin)市(shi)場迅速鋪開，短(duan)短(duan)幾年(nian)(nian)內樂科(ke)技術成長為(wei)海南地(di)區呼(hu)叫中心(xin)系(xi)(xi)統(tong)(tong)領軍企業。

　　樂(le)科技術為海南地區(qu)企(qi)業(ye)提(ti)供了全面的電(dian)話(hua)(hua)呼(hu)叫(jiao)(jiao)中(zhong)(zhong)(zhong)心(xin)系(xi)統(tong)(tong)解決(jue)方案(an)，其客服(fu)呼(hu)叫(jiao)(jiao)中(zhong)(zhong)(zhong)心(xin)系(xi)統(tong)(tong)可以(yi)(yi)大大提(ti)高(gao)客戶(hu)服(fu)務滿意度，可以(yi)(yi)給企(qi)業(ye)內部(bu)管理帶(dai)來質的提(ti)升；而(er)happicall企(qi)業(ye)電(dian)話(hua)(hua)營(ying)銷型(xing)呼(hu)叫(jiao)(jiao)中(zhong)(zhong)(zhong)心(xin)系(xi)統(tong)(tong)，解決(jue)了傳統(tong)(tong)電(dian)話(hua)(hua)營(ying)銷效率(lv)(lv)低(di)和人工撥號(hao)的缺點，采用(yong)(yong)自動篩選(xuan)掉空號(hao)、錯號(hao)、忙音(yin)。有(you)效電(dian)話(hua)(hua)接(jie)通后轉給人工坐(zuo)席，節(jie)省出了大部(bu)分的時間(jian)來和有(you)效客戶(hu)溝通，可以(yi)(yi)給電(dian)話(hua)(hua)銷售的效率(lv)(lv)提(ti)升40%以(yi)(yi)上。而(er)樂(le)科技術的電(dian)子政(zheng)務呼(hu)叫(jiao)(jiao)中(zhong)(zhong)(zhong)心(xin)，廣泛(fan)的應用(yong)(yong)在(zai)政(zheng)府部(bu)門、事業(ye)單位。

樂科技術能提供的解決方案(an)有(you)以下幾方面：

海南政府熱線解決方案：
12345市（縣(xian)）長熱(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12319城(cheng)管服(fu)(fu)(fu)務(wu)(wu)(wu)熱(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12328交(jiao)通(tong)服(fu)(fu)(fu)務(wu)(wu)(wu)熱(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12368司法(fa)(fa)服(fu)(fu)(fu)務(wu)(wu)(wu)熱(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12329公(gong)積金服(fu)(fu)(fu)務(wu)(wu)(wu)熱(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12348法(fa)(fa)律援助熱(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12301旅游(you)服(fu)(fu)(fu)務(wu)(wu)(wu)熱(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12315工商舉(ju)報(bao)熱(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12369環保(bao)投(tou)訴熱(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12366納(na)稅服(fu)(fu)(fu)務(wu)(wu)(wu)熱(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12365質(zhi)量監(jian)(jian)督熱(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12358物價監(jian)(jian)督熱(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12338婦(fu)女維權熱(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12333勞動保(bao)障熱(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12318文化舉(ju)報(bao)熱(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12320公(gong)共(gong)衛生服(fu)(fu)(fu)務(wu)(wu)(wu)熱(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12316三(san)農服(fu)(fu)(fu)務(wu)(wu)(wu)熱(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12355青少年健康熱(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12388干部違(wei)紀(ji)舉(ju)報(bao)熱(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12309檢查院舉(ju)報(bao)熱(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)、12336國土(tu)資源違(wei)法(fa)(fa)舉(ju)報(bao)熱(re)(re)(re)(re)(re)線(xian)(xian)(xian)(xian)(xian)(xian)

海南公安行業解決方案：
接警回訪警務調查系(xi)(xi)統(tong)、社區(qu)警務熱(re)(re)線、12389公(gong)(gong)安(an)(an)機關和民(min)警違法違紀舉報熱(re)(re)線、96110警務民(min)生(sheng)熱(re)(re)線、公(gong)(gong)安(an)(an)行業電(dian)話(hua)錄(lu)音系(xi)(xi)統(tong)、公(gong)(gong)安(an)(an)110、119、120三警合(he)一(yi)熱(re)(re)線、監獄會見通(tong)系(xi)(xi)統(tong)、監獄親(qin)情電(dian)話(hua)系(xi)(xi)統(tong)

海南公共事業類解決方案：
居家(jia)養老解決方(fang)案(an)、招標專家(jia)抽取系(xi)統(tong)、96121氣(qi)象查(cha)詢及應急解決方(fang)案(an)、燃氣(qi)服(fu)(fu)務(wu)(wu)(wu)熱線(xian)(xian)、95598電(dian)力(li)呼(hu)叫中心、自來水公(gong)司服(fu)(fu)務(wu)(wu)(wu)熱線(xian)(xian)、供暖服(fu)(fu)務(wu)(wu)(wu)熱線(xian)(xian)、水、電(dian)、煤氣(qi)催繳(jiao)費(fei)系(xi)統(tong)、12580綜合信息服(fu)(fu)務(wu)(wu)(wu)平(ping)臺、114電(dian)話查(cha)詢服(fu)(fu)務(wu)(wu)(wu)熱線(xian)(xian)、家(jia)校(xiao)通(tong)解決方(fang)案(an)、校(xiao)園服(fu)(fu)務(wu)(wu)(wu)熱線(xian)(xian)、高考查(cha)分系(xi)統(tong)、醫院解決方(fang)案(an)、出租車、公(gong)交(jiao)車呼(hu)叫中心系(xi)統(tong)

海南應急調度類解決方案：
政(zheng)府應(ying)急調(diao)(diao)度指(zhi)(zhi)揮(hui)中(zhong)心(xin)、水利防(fang)汛(xun)指(zhi)(zhi)揮(hui)中(zhong)心(xin)、礦山應(ying)急調(diao)(diao)度系(xi)(xi)統(tong)、車載(zai)應(ying)急指(zhi)(zhi)揮(hui)調(diao)(diao)度系(xi)(xi)統(tong)、部隊(dui)應(ying)急指(zhi)(zhi)揮(hui)調(diao)(diao)度系(xi)(xi)統(tong)、航空(kong)機場應(ying)急指(zhi)(zhi)揮(hui)調(diao)(diao)度系(xi)(xi)統(tong)

海南金融保險類解決方案：
銀(yin)行呼(hu)叫(jiao)(jiao)中(zhong)心系(xi)統(tong)、保(bao)險(xian)類電(dian)話營銷(xiao)系(xi)統(tong)、貴(gui)金屬電(dian)話營銷(xiao)系(xi)統(tong)、小(xiao)額貸(dai)款呼(hu)叫(jiao)(jiao)中(zhong)心系(xi)統(tong)、P2P網貸(dai)呼(hu)叫(jiao)(jiao)中(zhong)心系(xi)統(tong)、融資租賃呼(hu)叫(jiao)(jiao)中(zhong)心系(xi)統(tong)、信用卡催繳費系(xi)統(tong)、證券電(dian)話委托(tuo)系(xi)統(tong)

海南電信運營及廣電解決方案：
電(dian)(dian)(dian)(dian)信(xin)(xin)客(ke)服呼(hu)叫中(zhong)心系(xi)統(tong)(tong)、增(zeng)值業務解(jie)決(jue)(jue)方案、增(zeng)值業務類電(dian)(dian)(dian)(dian)話營銷(xiao)系(xi)統(tong)(tong)、電(dian)(dian)(dian)(dian)信(xin)(xin)催(cui)繳費(fei)系(xi)統(tong)(tong)、電(dian)(dian)(dian)(dian)信(xin)(xin)外(wai)包呼(hu)叫中(zhong)心系(xi)統(tong)(tong)、400管理系(xi)統(tong)(tong)解(jie)決(jue)(jue)方案、電(dian)(dian)(dian)(dian)話會(hui)議(yi)運營系(xi)統(tong)(tong)、傳真(zhen)服務器解(jie)決(jue)(jue)方案、廣(guang)電(dian)(dian)(dian)(dian)客(ke)服呼(hu)叫中(zhong)心系(xi)統(tong)(tong)、交通頻道廣(guang)播(bo)電(dian)(dian)(dian)(dian)臺熱線、廣(guang)電(dian)(dian)(dian)(dian)電(dian)(dian)(dian)(dian)視購物系(xi)統(tong)(tong)

海南企業客服及電話營銷解決方案：
旅游(you)服務解(jie)(jie)(jie)決(jue)方(fang)(fang)(fang)(fang)案(an)(an)(an)、電子商務解(jie)(jie)(jie)決(jue)方(fang)(fang)(fang)(fang)案(an)(an)(an)、訂票服務解(jie)(jie)(jie)決(jue)方(fang)(fang)(fang)(fang)案(an)(an)(an)、教育培訓(xun)解(jie)(jie)(jie)決(jue)方(fang)(fang)(fang)(fang)案(an)(an)(an)、物(wu)(wu)流(liu)快遞解(jie)(jie)(jie)決(jue)方(fang)(fang)(fang)(fang)案(an)(an)(an)、生物(wu)(wu)制藥解(jie)(jie)(jie)決(jue)方(fang)(fang)(fang)(fang)案(an)(an)(an)、餐飲行業(ye)解(jie)(jie)(jie)決(jue)方(fang)(fang)(fang)(fang)案(an)(an)(an)、電器設備解(jie)(jie)(jie)決(jue)方(fang)(fang)(fang)(fang)案(an)(an)(an)、家政服務解(jie)(jie)(jie)決(jue)方(fang)(fang)(fang)(fang)案(an)(an)(an)、地產物(wu)(wu)業(ye)解(jie)(jie)(jie)決(jue)方(fang)(fang)(fang)(fang)案(an)(an)(an)、酒店行業(ye)解(jie)(jie)(jie)決(jue)方(fang)(fang)(fang)(fang)案(an)(an)(an)、汽車行業(ye)解(jie)(jie)(jie)決(jue)方(fang)(fang)(fang)(fang)案(an)(an)(an)、煙草行業(ye)解(jie)(jie)(jie)決(jue)方(fang)(fang)(fang)(fang)案(an)(an)(an)

　　happicall呼叫中心系統幫助海南企業建立以客戶為中心的經營理念、組織模式、業務規則及評估系統，形成一套整體的科學管控體系，深入到企業管理執行的每一環節，全面提高企業管理水平及核心競爭力。需要海南呼叫中心系統解決方案的朋友，可以(yi)聯系樂科技術。

海南地區呼叫中心建設服務范圍包括且不限于以下地市：
海口市(shi)(shi)、三亞市(shi)(shi)、瓊海市(shi)(shi)、文昌市(shi)(shi)、萬寧市(shi)(shi)、儋州市(shi)(shi)、東方市(shi)(shi)、五指山(shan)市(shi)(shi)